Privacy Policy.

Effective date: October 10, 2026

Mend Massage and Wellness (“Mend,” “we,” “us,” or “our”) operates the website mendmassageandwellness.com and provides massage therapy services in Dunbar and Delmont, Pennsylvania. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using our website, you agree to this policy.

Information we collect

Information you give us. When you contact us by email or phone, book a session through our online scheduler, or sign up for anything we offer, you may provide your name, email address, phone number, appointment preferences, and any details you choose to share about what you want from a session.

Health and session information. Because we are a massage practice, you may share health or wellness details (areas of pain, injuries, conditions, goals) when you book or during an intake. We treat this information as confidential, use it only to provide safe and effective care, and we never use it for advertising. Booking and intake are handled through our scheduling provider, MassageBook (see “How we share information” below).

Information collected automatically. When you visit the website, we and our service providers automatically collect standard technical data: your IP address, browser type and device information, the pages you view, the site you came from, and the dates and times of your visits. This is collected through cookies and similar technologies.

Cookies and tracking technologies

Our website uses cookies and similar technologies (small files stored on your device) to make the site work, understand how it is used, and support our advertising. Some cookies are set by us (“first-party”) and some are set by third parties such as Google (“third-party”), and these may work together to recognize your device across sites. You can control or delete cookies through your browser settings, and you can use the advertising opt-outs described below. Blocking some cookies may affect how the site functions.

How we use your information

We use the information we collect to respond to your questions and schedule and provide your sessions; to operate, maintain, secure, and improve our website; to understand how visitors find and use the site; to advertise our services online and measure whether our ads are effective; and to comply with legal obligations.

Analytics and advertising

We use the following Google services on our website.

Google Analytics. We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies and collects information such as your IP address, device, and pages viewed, and reports website trends to us. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

Google Ads (conversion tracking and remarketing). We advertise online using Google Ads. We use Google Ads conversion tracking to see when a visit to our site leads to a booking or contact, and we may use remarketing (also called “similar audiences” or personalized advertising) to show our ads to people who have previously visited our website.

• Third-party vendors, including Google, show our ads on sites across the Internet.
• Third-party vendors, including Google, use cookies and device identifiers to serve ads based on someone’s past visits to our website.
• You can opt out of Google’s use of cookies for personalized advertising by visiting Google’s Ads Settings at myadcenter.google.com.
• You can opt out of personalized advertising from many participating vendors through the Network Advertising Initiative at optout.networkadvertising.org and the Digital Advertising Alliance at optout.aboutads.info.

For more on how Google uses information from sites that use its services, see policies.google.com/technologies/partner-sites.

How we share information

We do not sell your personal information. We share information only as follows:

• Service providers. We use trusted providers to run our business, including MassageBook (online booking, intake, and payment processing), Google (analytics and advertising), and our website host. These providers may process your information only to provide services to us.
• Legal reasons. We may disclose information if required by law or to protect the rights, safety, or property of our clients, the public, or Mend.

Payment information

Payments for sessions and gift certificates are processed by MassageBook. We do not collect or store your full payment card details on our website. MassageBook’s handling of your information is governed by its own privacy policy.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, to provide and improve our services, and to meet legal, tax, and recordkeeping requirements, after which we delete or de-identify it.

Your choices and rights

• Cookies and ads. You can manage cookies in your browser and use the advertising opt-outs listed above.
• Marketing. If we send you any marketing messages, you can opt out using the unsubscribe link or by contacting us.
• Access and deletion. You may ask us to access, correct, or delete the personal information we hold about you. Depending on where you live (for example, California residents under the CCPA and CPRA), you may have additional rights, including the right to know what we collect and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. To make a request, contact us using the details below.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Links to other sites

Our website links to third-party sites such as our MassageBook booking page and our social media profiles. We are not responsible for the privacy practices of those sites. Please review their policies.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. We will post the updated version here with a new effective date.

Contact us

Mend Massage and Wellness
74 Connellsville St., Dunbar, PA 15431
Second location: 225 W Pittsburgh Street, Delmont, PA 15626
Phone or text: (724) 707-9129
Email: mickey@mendmassageandwellness.com